Privacy Policy

Your privacy is important to CostVend. Please read through the following before providing us with any of your personal data. Your continued use of our website or any purchase of our products in our stores constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

Application

This Privacy Policy applies to personal data collected, used, and otherwise processed (collectively, "processed") by our website or our offline stores. Such personal data will be processed in accordance with local data protection legislations, its associated regulations and subsidiary legislation, and guidelines issued by the local data protection regulator.

Personal Data

The types of personal data we collect from you include:

• your name;
• mailing address(es);
• telephone number(s);
• email address(es);
• date and month of birth;
• gender;
• payment information and transaction details;
• any other information you choose to provide to us, or that we may collect about you through your interactions with our website.
• We will indicate if the collection and provision of certain categories of personal data is mandatory. For any such categories, we may not be able to provide you with access to the certain features of our website or order any products if you do not provide us with the required information.

The types of personal data we collect from you include:

• register a user account with our website or if you participate in our loyalty program;
• fill in any forms on our website;
• any comment, question or feedback to us, or contact or correspond with us in any way; and make purchases of goods or services through our website.

Your personal data will be used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our website and also to update you with our latest news of updates/changes, promotions and events.

Links To Third Party Websites

The website may contain links to other third party websites and microsites, whose privacy practices may differ from those of ours. If you submit personal data to any of those sites, your personal data is not subject to this Privacy Policy. We are not responsible for the security or privacy of any information collected of such websites and microsites.

We encourage you to review the privacy policy of any website you visit. By clicking on or activating such links and leaving our website, we can no longer exercise control over any personal data which you give to any other entity after leaving our website. Any access to such other third party websites is therefore entirely at your own risk.

Accessing And Correcting Your Personal Data

You may review and correct your personal data by signing into your user account and selecting 'Update Profile' or equivalent, or by contacting our Data Protection Officer at costvend@gmail.com. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party.

Please allow seven (7) working days for your request to be processed.

We take reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardized industry practices. Where you have chosen a password to access our website, you are responsible for keeping your password confidential. Do not share your password with anyone. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.

Amendments

We reserve the right to amend this Privacy Policy at any time. Any changes we may make to this Privacy Policy in the future will be posted on our website. You are encouraged to review this page periodically to see any updates or changes to our Privacy Policy.

Contact Us

All other questions on our use of your personal data, please contact us by e‑mail at costvend@gmail.com.

Last updated 29 June 2022.